APA (7th ed.) Citation

Barsky, J. D. (1995). World-class customer satisfaction. Irwin Professional Pub..

Chicago Style (17th ed.) Citation

Barsky, Jonathan D. World-class Customer Satisfaction. Burr Ridge, Ill.: Irwin Professional Pub., 1995.

MLA (9th ed.) Citation

Barsky, Jonathan D. World-class Customer Satisfaction. Irwin Professional Pub., 1995.

Warning: These citations may not always be 100% accurate.