Cover Image

Synchroservice! : the innovative way to build a dynasty of customers /

Bibliographic Details
Main Author: Schonberger, Richard
Format: Book
Language:English
Published: Burr Ridge, Ill. : Irwin, [1994]
Subjects:
Customer services.
Total quality management.
Description
Physical Description:xvi, 279 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 263-267) index.
ISBN:0786302453