Cover Image

Touchstones : ten new ideas revolutionizing business /

Bibliographic Details
Main Author: Band, William A.
Format: Book
Language:English
Published: New York : J. Wiley, [1994]
Subjects:
Management > United States.
Quality of products > United States > Management.
Customer services > United States > Management.
Description
Physical Description:xi, 306 pages ; 24 cm.
Bibliography:Includes bibliographical references (pages 257-288) and index.
ISBN:0471310964 (acid-free paper) :