Cover Image

Running an effective help desk : planning, implementing, advertising, improving, outsourcing /

Bibliographic Details
Main Author: Czegel, Barbara, 1953-
Format: Book
Language:English
Published: New York : John Wiley, [1994]
Subjects:
Computer industry > Customer services > Management.
Electronic office machine industry > Customer services > Management.
Description
Item Description:"A Wiley-QED Publication."
Physical Description:376 pages : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:0471025445 (pbk.)