Cover Image

Sustaining knock your socks off service /

Show other versions (1)
Bibliographic Details
Main Author: Connellan, Thomas K., 1942-
Other Authors: Zemke, Ron
Format: Book
Language:English
Published: New York : Amacom, [1993]
Subjects:
Customer services.
Description
Physical Description:xii, 176 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references.
ISBN:0814451594 :
0814478247 :