Why TQM fails and what to do about it /

Bibliographic Details
Main Author:	Brown, Mark Graham
Other Authors:	Hitchcock, Darcy E., Willard, Marsha L.
Format:	Book
Language:	English
Published:	Burr Ridge, Ill. : Irwin Professional Pub., [1994]
Subjects:	Total quality management.

Description
Physical Description:	xviii, 252 pages : illustrations ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0786301406