The management of struggle : elements of dispute resolution through negotiation, mediation, and arbitration /

Bibliographic Details

Main Author:	Keltner, John W.
Format:	Book
Language:	English
Published:	Cresskill, NJ : Annandale, Va. : Speech Communication Association, Hampton Press ; [1994]
Series:	SCA applied communication publication program.
Subjects:	Conflict management. Mediation. Arbitration and award.