rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Managing customer value
    sub title: creating quality and services that customers can see
  name:
    name part: Gale, Bradley T.
    role:
      role term: creator
  name:
    name part: Wood, Robert Chapman.
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: nyu
    date issued: 1994
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xxii, 424 pages : illustrations ; 25 cm.
  note: Bradley T. Gale with Robert Chapman Wood.
  note: Includes bibliographical references (pages 407-416) and index.
  note: Don and Lois Hellriegel Collection.
  subject:
    topic: Quality of products
    topic: Evaluation
  subject:
    topic: Consumer satisfaction
    topic: Evaluation
  subject:
    topic: Marketing
    topic: Management
  classification: HF5415.157 .G34 1994
  classification: 658.8/12
  identifier: 0029110459 :
  identifier: 93041905
  record info:
    record content source: DLC
    record creation date: 931025
    record change date: 20151001092804.0
    record identifier: in00001186380