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Total quality management in human service organizations /

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Bibliographic Details
Main Author: Martin, Lawrence L., 1945-
Format: Book
Language:English
Published: Newbury Park : Sage Publications, [1993]
Series:Sage human services guides ; v. 67.
Subjects:
Human services > United States > Management.
Total quality management > United States.
Social services > Management
Description
Item Description:"Published in cooperation with the University of Michigan School of Social Work."
Physical Description:ix, 109 pages : illustrations ; 23 cm.
Bibliography:Includes bibliographical references (pages 104-107).
ISBN:0803949499 (cl.)
0803949502 (pbk.)