APA (7th ed.) Citation

McCafferty, T. (1994). In-house telemarketing: The masterplan for starting and managing a profitable telemarketing program (Rev. ed.). Probus Pub. Co..

Chicago Style (17th ed.) Citation

McCafferty, Thomas. In-house Telemarketing: The Masterplan for Starting and Managing a Profitable Telemarketing Program. Rev. ed. Chicago, Ill.: Probus Pub. Co., 1994.

MLA (9th ed.) Citation

McCafferty, Thomas. In-house Telemarketing: The Masterplan for Starting and Managing a Profitable Telemarketing Program. Rev. ed. Probus Pub. Co., 1994.