Richie, M. L. (1994). Quality management for educational technology services: A guide to application of the Deming management method for district, university and regional media & technology centers. Association for Educational Communications and Technology.
Chicago Style (17th ed.) CitationRichie, Mark L. Quality Management for Educational Technology Services: A Guide to Application of the Deming Management Method for District, University and Regional Media & Technology Centers. Washington, DC: Association for Educational Communications and Technology, 1994.
MLA (9th ed.) CitationRichie, Mark L. Quality Management for Educational Technology Services: A Guide to Application of the Deming Management Method for District, University and Regional Media & Technology Centers. Association for Educational Communications and Technology, 1994.