Breakthrough process redesign : new pathways to customer value /

Benchmarking for quality management & technology.
Published: (1994)

Best practice benchmarking : an international perspective /
by: Codling, Sylvia
Published: (1996)

Insights to excellence, 1996 : an inside look at the 1996 Baldrige Award criteria /
by: Blazey, Mark L.
Published: (1996)

Benchmarking corporate international contributions /
by: Gornitsky, Linda B. (Linda Beth)
Published: (1996)

Breakthrough thinking in total quality management /
by: Hoffherr, Glen D.
Published: (1994)

Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs /
by: Keehley, Patricia, 1955-
Published: (2008)

Business process management and the balanced scorecard : using processes as strategic drivers /
by: Smith, Ralph F., 1953-
Published: (2007)

Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies /
by: Keehley, Patricia, 1955-
Published: (1997)

Business process benchmarking : finding and implementing best practices /
by: Camp, Robert C., 1935-
Published: (1995)

Global cases in benchmarking : best practices from organizations around the world /
Published: (1998)

Benchmarking /
by: Codling, Sylvia
Published: (1998)

Strategic benchmarking reloaded with Six Sigma : improve your company's performance using global best practice /
by: Watson, Gregory H.
Published: (2007)

QMS conversion : a process approach /
by: Hoyle, David
Published: (2002)

Metrics 2.0 : creating scorecards for high-performance teams and organizations /
by: Huwe, Ruth A.
Published: (2010)

Return on quality : measuring the financial impact of your company's quest for quality /
by: Rust, Roland T.
Published: (1994)

TQM field manual /
by: Saylor, James H., 1947-
Published: (1992)

Benchmarking with DEA, SFA, and R /
by: Bogetoft, Peter
Published: (2011)

Total quality management in action /
by: Gitlow, Howard S.
Published: (1994)

Total quality management : text with cases /
by: Oakland, John S.
Published: (2003)

Oakland on quality management /
by: Oakland, John S.
Published: (2004)

Total quality management : text, cases, and readings /
by: Ross, Joel E.
Published: (1993)

Total quality management : text, cases, and reading /
by: Ross, Joel E.
Published: (1999)

Benchmarking strategies : a tool for profit improvement /
by: Reider, Rob, 1940-
Published: (2000)

The benchmarking handbook : step-by-step instructions /
by: Andersen, Bjørn G. (Bjørn Grothaug)
Published: (1996)

High performance benchmarking : 20 steps to success /
by: Harrington, H. J. (H. James)
Published: (1996)

The benchmarking book : a how-to-guide to best practice for managers and practitioners /
by: Stapenhurst, Tim
Published: (2009)

Business performance excellence /
Published: (2012)

Quality makes money /
by: Townsend, Patrick L.
Published: (2005)

Best practices in planning and performance management : radically rethinking management for a volatile world /
by: Axson, David A. J.
Published: (2010)

National Research Panel.
Published: (1993)

Beyond TQM /
by: Flood, Robert L.
Published: (1993)

TQM : the mechanics of quality processes /
by: Johnson, Richard S.
Published: (1993)

TQM : management processes for quality operations /
by: Johnson, Richard S.
Published: (1993)

Leaning into Six Sigma : a parable of the journey to Six Sigma and a lean enterprise /
by: Wheat, Barbara
Published: (2003)

Fundamentals of total quality management : process analysis and improvement /
by: Dahlgaard, J. J.
Published: (1998)

Quality management : introduction to total quality management for production, processing, and services /
by: Goetsch, David L.
Published: (2003)