The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management /
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| Format: | Book |
| Language: | English |
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New York :
American Management Association,
1994.
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| Physical Description: | xii, 228 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0814451055 |