Mahoney, F. X., & Thor, C. G. (1994). The TQM trilogy: Using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management. American Management Association.
Chicago Style (17th ed.) CitationMahoney, Francis Xavier, and Carl G. Thor. The TQM Trilogy: Using ISO 9000, the Deming Prize, and the Baldrige Award to Establish a System for Total Quality Management. New York: American Management Association, 1994.
MLA (9th ed.) CitationMahoney, Francis Xavier, and Carl G. Thor. The TQM Trilogy: Using ISO 9000, the Deming Prize, and the Baldrige Award to Establish a System for Total Quality Management. American Management Association, 1994.
Warning: These citations may not always be 100% accurate.