Cover Image

Building a customer driven organization : the manager's role /

Bibliographic Details
Corporate Authors: Litho U.S.A, CareerTrack Publications (Firm)
Other Authors: Ford, Lisa, Meiss, Ron
Format: Video VHS
Language:English
Published: Boulder, CO : CareerTrack Publications, [1990]
Subjects:
Customer services.
Table of Contents:
  • v. 1. Looking through your customers' eyes
  • v. 2. Today's service strategies
  • v. 3. Leading your service team.