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Reengineering the corporation : a manifesto for business revolution /

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Bibliographic Details
Main Author: Hammer, Michael, 1948-2008
Other Authors: Champy, James, 1942-
Format: Book
Language:English
Published: New York : Harper Business, [1993]
Edition:1st ed.
Subjects:
Organizational change.
Corporate reorganizations.
Table of Contents:
  • The crisis that will not go away
  • Reengineering : the path to change
  • Rethinking business processes
  • The new world of work
  • The enabling role of information technology
  • Who will reengineer?
  • The hunt for reengineering opportunities
  • The experience of process redesign
  • Embarking on reengineering
  • One company's experience : Hallmark
  • One company's experience : Taco Bell
  • One company's experience : Capital Holding
  • One company's experience : Bell Atlantic
  • Succeeding at reengineering.