APA (7th ed.) Citation

Robinson, P. R. (1992). Delivering electronic mail: Everything you need to know about e-mail. M&T Books.

Chicago Style (17th ed.) Citation

Robinson, Phillip R. Delivering Electronic Mail: Everything You Need to Know About E-mail. San Mateo, Calif.: M&T Books, 1992.

MLA (9th ed.) Citation

Robinson, Phillip R. Delivering Electronic Mail: Everything You Need to Know About E-mail. M&T Books, 1992.