APA (7th ed.) Citation

Drummond, H. (1992). The quality movement: What total quality is really all about! Nichols.

Chicago Style (17th ed.) Citation

Drummond, Helga. The Quality Movement: What Total Quality Is Really All About! East Brunswick, N.J.: Nichols, 1992.

MLA (9th ed.) Citation

Drummond, Helga. The Quality Movement: What Total Quality Is Really All About! Nichols, 1992.