Operations management for service industries : competing in the service era /

Bibliographic Details
Main Author:	Bassett, Glenn A.
Format:	Book
Language:	English
Published:	Westport, Conn. : Quorum Books, 1992.
Subjects:	Service industries > Management.

Description
Physical Description:	xii, 261 pages : illustrations ; 25 cm.
Bibliography:	Includes bibliographical references (page [255]) and index.
ISBN:	0899307469