APA (7th ed.) Citation

Anderson, K., & Zemke, R. (1991). Delivering knock your socks off service. Amacom.

Chicago Style (17th ed.) Citation

Anderson, Kristin, and Ron Zemke. Delivering Knock Your Socks off Service. New York, N.Y.: Amacom, 1991.

MLA (9th ed.) Citation

Anderson, Kristin, and Ron Zemke. Delivering Knock Your Socks off Service. Amacom, 1991.

Warning: These citations may not always be 100% accurate.