Cover Image

Service management /

Bibliographic Details
Other Authors: Davidow, William H.
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, [1991]
Edition:2nd ed.
Series:Harvard business review paperback ; no. 90090.
Subjects:
Service industries > Management.
Description
Physical Description:vi, 130 pages : illustrations, charts ; 28 cm.
Bibliography:Includes bibliographical references.
ISBN:0875842984