Keeping customers in good times and bad /

Bibliographic Details
Main Author:	Nykiel, Ronald A.
Format:	Book
Language:	English
Published:	Stamford, Conn. : Longmeadow Press, [1992]
Subjects:	Customer services. Consumer behavior. Consumers > Attitudes.

Description
Physical Description:	158 pages ; 22 cm.
ISBN:	0681411929