Customer service in local government : challenges for planners and managers /

Bibliographic Details
Main Author:	McClendon, Bruce W.
Format:	Book
Language:	English
Published:	Chicago : Planners Press, American Planning Association, [1992]
Subjects:	Municipal government > Public relations > United States. Political participation > United States. Customer services > United States. Local government > United States.

Description
Physical Description:	xxvii, 226 pages : illustrations ; 26 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	091828676X (hardbound) 0918286751 (pbk.)