Take charge! : how to manage your customer relationships /

Statistical methods in customer relationship management /
by: Kumar, V., 1957-
Published: (2012)

Customer relationship management systems handbook /
by: Sharp, Duane E.
Published: (2003)

Statistical methods in customer relationship management /
by: Kumar, V., 1957-
Published: (2012)

The complete guide to customer support : [how to turn technical assistance into a profitable relationship /
by: Fleischer, Joe
Published: (2002)

Relationship marketing : management of customer relationships /
by: Bruhn, Manfred
Published: (2003)

Performance-driven CRM : how to make your customer relationship management vision a reality /
by: Brown, Stanley A., 1946-
Published: (2002)

Customer relationship management : the foundation of contemporary marketing strategy /
by: Baran, Roger J. (Roger Joseph), 1945-
Published: (2013)

Customer relationship management in electronic markets /
Published: (2004)

The relationship revolution : closing the customer promise gap /
by: Hochman, Larry
Published: (2010)

CRM in real time : empowering customer relationships /
by: Goldenberg, Barton J.
Published: (2008)

Angel customers & demon customers : discover which is which and turbo-charge your stock /
by: Selden, Larry
Published: (2003)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd
Published: (2003)

Who's your Gladys? : how to turn even the most difficult customer into your biggest fan /
by: Suttle, Marilyn
Published: (2009)

Secrets of customer relationship management : it's all about how you make them feel /
by: Barnes, James G.
Published: (2001)

The relationship-based enterprise : powering business success through customer relationship management /
by: McKenzie, Ray, 1946-
Published: (2001)

Customers as partners : building relationships that last /
by: Bell, Chip R.
Published: (1994)

Customer relationship management : concepts and tools /
by: Buttle, Francis
Published: (2004)

Customer relationship management : concepts and technologies /
by: Buttle, Francis
Published: (2009)

Customer worthy : why and how everyone in your organization must think like a customer /
by: Hoffman, Michael R.
Published: (2010)

Why CRM doesn't work : how to win by letting customers manage the relationship /
by: Newell, Frederick, 1926-
Published: (2003)

Customer relationships /
by: Cartwright, Roger
Published: (2003)

Customer relationship management : a people, process, and technology approach /
by: Wagner, William P., 1958-
Published: (2007)

Aftermarketing : how to keep customers for life through relationship marketing /
by: Vavra, Terry G.
Published: (1992)

Accelerating customer relationships : using CRM and relationship technologies /
by: Swift, Ronald S.
Published: (2000)

Customer relationship management : a global perspective /
Published: (2008)

Customer relationship management : perspectives from the marketplace /
Published: (2003)

Customer equity : building and managing relationships as valuable assets /
by: Blattberg, Robert C., 1942-
Published: (2001)

Statistical methods in customer relationship management /
by: Kumar, V., 1957-
Published: (2012)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization.
by: Desatnick, Robert L.
Published: (1993)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by: Desatnick, Robert L.
Published: (1987)

Effective customer relationship management : how emotion drives sustainable success /
by: Sauers, Amy Carson
Published: (2008)

Customer relationship management at Wagamama restaurant.
Published: (2016)

Successful customer relationship management programs and technologies : issues and trends /
Published: (2012)

Customer relationship management : making hard decisions with soft numbers /
by: Anton, Jon
Published: (1996)

Customer relationship management : integrating marketing strategy and information technology /
by: Zikmund, William G.
Published: (2003)

Essentials of CRM : a guide to customer relationship management /
by: Bergeron, Bryan P.
Published: (2002)