APA (7th ed.) Citation

Ware, J. E., Davies, A. R., & Stewart, A. L. (1977). The measurement and meaning of patient satisfaction: A review of the literature. Rand Corporation.

Chicago Style (17th ed.) Citation

Ware, John E., Allyson Ross Davies, and Anita L. Stewart. The Measurement and Meaning of Patient Satisfaction: A Review of the Literature. Santa Monica, Calif.: Rand Corporation, 1977.

MLA (9th ed.) Citation

Ware, John E., et al. The Measurement and Meaning of Patient Satisfaction: A Review of the Literature. Rand Corporation, 1977.