Chaiken, J. M., & Ignall, E. (1971). An extension of Erlang's formulas which distinguishes individual servers. New York City Rand Institute.
Chicago Style (17th ed.) CitationChaiken, Jan M., and Edward Ignall. An Extension of Erlang's Formulas Which Distinguishes Individual Servers. New York: New York City Rand Institute, 1971.
MLA (9th ed.) CitationChaiken, Jan M., and Edward Ignall. An Extension of Erlang's Formulas Which Distinguishes Individual Servers. New York City Rand Institute, 1971.
Warning: These citations may not always be 100% accurate.