Horizontal management : beyond total customer satisfaction /

Bibliographic Details
Main Author:	Denton, D. Keith
Format:	Book
Language:	English
Published:	New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, [1991]
Subjects:	Teams in the workplace. Management > Employee participation. Customer relations.

by Denton, D. Keith
Published 1991

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