Cover Image

The customer-driven company : moving from talk to action /

Bibliographic Details
Main Author: Whiteley, Richard C.
Format: Book
Language:English
Published: Reading, Mass. : Addison-Wesley, [1991]
Subjects:
Customer relations.
Customer services.
Description
Physical Description:308 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0201570904 :