Service selling : a guide to increasing sales and profits in consumer financial services /

Bibliographic Details
Main Author:	Stemper, Robert G.
Format:	Book
Language:	English
Published:	New York : Wiley, [1991]
Subjects:	Financial services industry > United States > Management. Service industries > United States > Management. Sales management. Customer services.

Description
Physical Description:	x, 230 pages : illustrations ; 24 cm.
Bibliography:	Includes bibliographical references (page 225) and index.
ISBN:	0471540307 (cloth)