Total Quality Management (Conference( London, England), & Oakland, J. S. (1990). Total quality management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK. IFS.
Chicago Style (17th ed.) CitationTotal Quality Management (Conference( London, England), and John S. Oakland. Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK. Bedford, UK : New York : Springer Verlag: IFS, 1990.
MLA (9th ed.) CitationTotal Quality Management (Conference( London, England), and John S. Oakland. Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK. IFS, 1990.
Warning: These citations may not always be 100% accurate.