Total quality management (Conference) London, England), & Oakland, J. S. (1989). Total quality management: Proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. IFS ; Springer-Verlag.
Chicago Style (17th ed.) CitationTotal quality management (Conference) London, England), and John S. Oakland. Total Quality Management: Proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. Bedford, UK : New York: IFS ; Springer-Verlag, 1989.
MLA (9th ed.) CitationTotal quality management (Conference) London, England), and John S. Oakland. Total Quality Management: Proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. IFS ; Springer-Verlag, 1989.
Warning: These citations may not always be 100% accurate.