APA (7th ed.) Citation

Harris, N. D. (1989). Service operations management. Cassell.

Chicago Style (17th ed.) Citation

Harris, N. D. Service Operations Management. London: Cassell, 1989.

MLA (9th ed.) Citation

Harris, N. D. Service Operations Management. Cassell, 1989.

Warning: These citations may not always be 100% accurate.