APA (7th ed.) Citation

Nihon HR Kyōkai. (1990). The Service industry idea book: Employee involvement in retail and office improvement. Productivity Press.

Chicago Style (17th ed.) Citation

Nihon HR Kyōkai. The Service Industry Idea Book: Employee Involvement in Retail and Office Improvement. Cambridge, Mass.: Productivity Press, 1990.

MLA (9th ed.) Citation

Nihon HR Kyōkai. The Service Industry Idea Book: Employee Involvement in Retail and Office Improvement. Productivity Press, 1990.

Warning: These citations may not always be 100% accurate.