Service quality : multidisciplinary and multinational perspectives /

Bibliographic Details
Other Authors: Brown, Stephen W. (Stephen Walter), 1943-
Format: Book
Language:English
Published: Lexington, Mass. : Lexington Books, [1991]
Series:Issues in organization and management series.
Subjects:
Description
Physical Description:350 pages : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:0669211524 (alk. paper)