Five-star service solutions : winning ideas for achieving exceptional service in today's financial institutions /

Bibliographic Details
Main Author: Sanfilippo, Barbara, 1951-
Format: Book
Language:English
Published: Naperville, Ill. : Financial Sourcebooks, [1990]
Subjects:
Description
Physical Description:276 pages : illustrations
Bibliography:Includes bibliographical references.
ISBN:0942061071 :