Eleven conditions for excellence : the IBM total quality improvement process /

Bibliographic Details
Main Author:	Boedecker, Ray F.
Format:	Book
Language:	English
Published:	Boston, Mass. : American Institute of Management, [1989]
Subjects:	International Business Machines Corporation > Management. Organizational effectiveness.

Description
Physical Description:	xi, 461 pages (loose leaf) : illustrations ; 30 cm.
Bibliography:	Includes bibliographical references (page 461).
ISBN:	0935517022