Employee complaint handling : tested techniques for human resource managers /

Bibliographic Details
Main Author:	Denton, D. Keith
Other Authors:	Boyd, Charles
Format:	Book
Language:	English
Published:	New York : Quorum Books, 1990.
Subjects:	Grievance procedures > United States.

Description
Physical Description:	xii, 195 pages ; 22 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0899304338 (lib. bdg. : alk. paper)