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Best airline : an overview of United Airline's newest strategy for improving customer service /

Bibliographic Details
Main Author:	Walla, Donna, 1964-
Format:	Thesis Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 1989.
Subjects:	United Air Lines, Inc. > Management. Airlines > United States > Case studies. Customer services > United States. Major recreation and resources development.

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