Best airline : an overview of United Airline's newest strategy for improving customer service /

Bibliographic Details
Main Author:	Walla, Donna, 1964-
Format:	Thesis Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 1989.
Subjects:	United Air Lines, Inc. > Management. Airlines > United States > Case studies. Customer services > United States. Major recreation and resources development.

Description
Item Description:	Typescript (photocopy). Vita. Major subject: Recreation and Resources Development.
Physical Description:	vi, 62 leaves : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references.