Cover Image

Total customer service : the ultimate weapon /

Bibliographic Details
Main Author: Davidow, William H.
Other Authors: Uttal, Bro
Format: Book
Language:English
Published: New York : Harper & Row, [1989]
Edition:1st ed.
Subjects:
Customer services.
Description
Physical Description:xxii, 227 pages ; 24 cm.
Bibliography:Includes bibliographical references.
ISBN:0060161809 ($19.95)