rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Managing consumer complaints
    sub title: responsive business approaches to consumer needs
  name:
    name part: U.S. Office of Consumer Affairs
  name:
    name part: National Association of Consumer Agency Administrators (U.S.)
  name:
    name part: Society of Consumer Affairs Professionals in Business (U.S.)
  type of resource: text
  origin info:
    place:
      place term: dcu
    date issued: 1981
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: iv, 16 pages ; 27 cm.
  note: prepared by members of the National Association of Consumer Agency Administrators and the Society of Consumer Affairs Professionals in Business ; sponsored by the Office of Consumer Affairs, U.S. Department of Commerce.
  note: "March 1981."
  note: Includes index.
  subject:
    geographic code: n-us---
  subject:
    topic: Consumer complaints
  classification: C 1.2:C 76
  identifier: gp 81004252
  record info:
    record content source: GPO
    record creation date: 810401
    record change date: 20151018115804.0
    record identifier: in00000824065