http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
responsive business approaches to consumer needs
National Association of Consumer Agency Administrators (U.S.)
Society of Consumer Affairs Professionals in Business (U.S.)
prepared by members of the National Association of Consumer Agency Administrators and the Society of Consumer Affairs Professionals in Business ; sponsored by the Office of Consumer Affairs, U.S. Department of Commerce.