APA (7th ed.) Citation

Zenoff, D. B. (1989). Customer-focused marketing of financial services. Harper & Row.

Chicago Style (17th ed.) Citation

Zenoff, David B. Customer-focused Marketing of Financial Services. New York: Harper & Row, 1989.

MLA (9th ed.) Citation

Zenoff, David B. Customer-focused Marketing of Financial Services. Harper & Row, 1989.