The librarian and reference queries : a systematic approach /

The Reference librarian and implications of mediation /
Published: (1992)

A librarian's guide to telephone reference service /
by: Yates, Rochelle, 1942-
Published: (1986)

The reference librarian in university, municipal and specialised libraries /
by: Stewart, Doug
Published: (1951)

The truth about reference librarians /
by: Manley, Will, 1949-
Published: (1996)

The virtual reference librarian's handbook /
by: Lipow, Anne Grodzins, 1935-
Published: (2003)

The librarian as information consultant : transforming reference for the Information Age /
by: Murphy, Sarah Anne
Published: (2011)

Digital versus non-digital reference : ask a librarian online and offline /
Published: (2004)

Conducting the reference interview : a how-to-do-it manual for librarians /
by: Ross, Catherine Sheldrick
Published: (2009)

Starting and operating live virtual reference services : a how-to-do-it manual for librarians /
by: Meola, Marc, 1968-
Published: (2002)

Numeric data services and sources for the general reference librarian /
by: Kellam, Lynda M.
Published: (2011)

Introduction to reference work in the digital age /
by: Janes, Joseph
Published: (2003)

Conducting the reference interview : a how-to-do-it manual for librarians /
by: Ross, Catherine Sheldrick
Published: (2002)

Chat reference /
Published: (2002)

Reference renaissance : current and future trends /
Published: (2010)

Reference service in the small library /
by: King, Geraldine
Published: (1985)

Rethinking reference : the reference librarian's practical guide for surviving constant change /
by: Thomsen, Elizabeth
Published: (1999)

The reference interview today : negotiating and answering questions face to face, on the phone, and virtually /
by: Harmeyer, Dave, 1956-
Published: (2014)

Reference reborn : breathing new life into public services librarianship /
Published: (2010)

The reference librarian's policies, forms, guidelines, and procedures handbook with CD-ROM /
Published: (2006)

Librarians on the Internet : impact on reference services /
Published: (1994)

Chat reference : a guide to live virtual reference services /
by: Ronan, Jana
Published: (2003)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1992)

Basics of genealogy reference : a librarian's guide /
by: Simpson, Jack, 1970-
Published: (2008)

Numeric data services and sources for the general reference librarian /
by: Kellam, Lynda M.
Published: (2011)

Creating the virtual reference service.
Published: (2003)

Reference librarianship : notes from the trenches /
by: Anderson, Charles R., 1935-
Published: (2006)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1978)

Reference services and bibliographies /
by: Dawra, Manisha
Published: (2004)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1974)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1982)

The virtual reference desk : creating a reference future /
Published: (2006)

Reference services.
by: Rowland, Arthur Ray, 1930-
Published: (1964)

Reference service /
by: Davinson, Donald Edward
Published: (1980)

Virtual reference service : from competencies to assessment /
Published: (2008)

Virtual reference on a budget : case studies /
Published: (2008)

Introduction to reference work.
by: Hutchins, Margaret, 1884-
Published: (1944)