A manual for successful resolution of consumer complaints in the food industry /

Customer satisfaction.
Published: (2016)

Seven reasons to strengthen your customer benefits focus /
by: Weiss, Allen, et al.
Published: (2024)

Mapowanie wrażeń : kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów /
by: Kalbach, James
Published: (2022)

How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (1999)

The little book of big customer satisfaction measurement /
by: Rao, Ajit, 1962-
Published: (2012)

Everything you want : re-inventing consumers, brands & communications /
by: Wood, Jennifer
Published: (2003)

Marketing for keeps : building your business by retaining your customers /
by: Furlong, Carla B.
Published: (1993)

The customer delight principle : exceeding customers' expectations for bottom-line success /
by: Keiningham, Timothy L.
Published: (2001)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
by: DeBonis, J. Nicholas
Published: (2003)

Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey /
by: Lamberton, Cait, et al.
Published: (2024)

AMA handbook for customer satisfaction /
by: Dutka, Alan F.
Published: (1994)

Measuring and managing customer satisfaction : going for the gold /
by: Kessler, Sheila
Published: (1996)

Monitoring customer satisfaction and market-perceived quality /
by: Gale, Bradley T.
Published: (1992)

The 6 imperatives of marketing : lessons from the world's best companies /
by: Magrath, Allan J.
Published: (1992)

Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't /
by: Naylor, Mary
Published: (2002)

The must-have customer : 7 steps to winning the customer you haven't got /
by: Gordman, Robert
Published: (2006)

The joyless economy : an inquiry into human satisfaction and consumer dissatisfaction /
by: Scitovsky, Tibor
Published: (1976)

Budgeting at MHL Company : more heat than light shed at performance review meetings /
by: Siriwardane, Harshini P., et al.
Published: (2021)

Listening to the voice of the customer : 16 steps to a successful customer satisfaction measurement program /
by: Anton, Jon
Published: (1997)

Excellence every day : make the daily choice-- inspire your employees and amaze your customers /
by: Arussy, Lior
Published: (2008)

The satisfied customer : winners and losers in the battle for buyer preference /
by: Fornell, Claes
Published: (2007)

One size fits one : building relationships one customer and one employee at a time /
by: Heil, Gary, 1950-
Published: (1999)

Market-driven management : using the new marketing concept to create a customer-oriented company /
by: Webster, Frederick E.
Published: (1994)

Value and strategy : competing successfully in the nineties /
by: Shenkman, Michael H.
Published: (1992)

The customer education playbook : how leading companies engage, convert, and retain customers /
by: Quick, Daniel, et al.
Published: (2022)

Measuring consumer behavior in hospitality for enhanced decision making /
Published: (2023)

Listening to the voice of the market : how to increase market share and satisfy current customers /
by: Reidenbach, R. Eric
Published: (2010)

ValueSpace : winning the battle for market leadership : lessons from the world's most admired companies /
by: Mittal, Banwari
Published: (2001)

The Saturn difference : creating customer loyalty in your company /
by: Lenz, Vicki
Published: (1999)

Customer-oriented marketing strategy : theory and practice /
by: Dalgic, Tevfik
Published: (2013)

ValueSpace : winning the battle for market leadership : lessons from the world's most admired companies /
by: Mittal, Banwari
Published: (2001)

Simply better : winning and keeping customers by delivering what matters most /
by: Barwise, Patrick
Published: (2004)

The customer loyalty pyramid /
by: Lowenstein, Michael W., 1942-
Published: (1997)

Market-driven management : how to define, develop, and deliver customer value /
by: Webster, Frederick E.
Published: (2002)

Revised customer satisfaction : the other half of your job /
by: Decker, Dru Scott, 1942-
Published: (1991)

Magnetic service : secrets for creating passionately devoted customers /
by: Bell, Chip R.
Published: (2003)