APA (7th ed.) Citation

Ayer, S. J., Patrinostro, F. S., & Nelson, J. A. (1986). Software implementation documentation. Technical Communications Associates.

Chicago Style (17th ed.) Citation

Ayer, Steve J., Frank S. Patrinostro, and Jack A. Nelson. Software Implementation Documentation. Sunnyvale, CA: Technical Communications Associates, 1986.

MLA (9th ed.) Citation

Ayer, Steve J., et al. Software Implementation Documentation. Technical Communications Associates, 1986.