The reference interview as a creative art /

Conducting the reference interview : a how-to-do-it manual for librarians /
by: Ross, Catherine Sheldrick
Published: (2009)

The reference interview today : negotiating and answering questions face to face, on the phone, and virtually /
by: Harmeyer, Dave, 1956-
Published: (2014)

The reference interview : proceedings of the CACUL Symposium on the Reference Interview, held at the annual conference of the Canadian Library Association, Montreal, P.Q., June 9 to 15, 1977.
Published: (1979)

Reference interviews, questions, and materials /
by: Slavens, Thomas P., 1928-
Published: (1994)

Understanding reference transactions : transforming an art into a science /
by: Saxton, Matthew L. (Matthew Locke), 1969-
Published: (2002)

Understanding reference transactions : transforming an art into a science /
Published: (2002)

Reference interviews, questions, and materials /
by: Slavens, Thomas P., 1928-
Published: (1985)

Introduction to reference work in the digital age /
by: Janes, Joseph
Published: (2003)

Digital versus non-digital reference : ask a librarian online and offline /
Published: (2004)

Informational interviews and questions /
by: Slavens, Thomas P., 1928-
Published: (1978)

Chat reference /
Published: (2002)

Reference renaissance : current and future trends /
Published: (2010)

Reference service in the small library /
by: King, Geraldine
Published: (1985)

Reference reborn : breathing new life into public services librarianship /
Published: (2010)

Chat reference : a guide to live virtual reference services /
by: Ronan, Jana
Published: (2003)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1992)

Creating the virtual reference service.
Published: (2003)

Reference librarianship : notes from the trenches /
by: Anderson, Charles R., 1935-
Published: (2006)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1978)

Reference services and bibliographies /
by: Dawra, Manisha
Published: (2004)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1974)

Introduction to reference work /
by: Katz, William A., 1924-2004
Published: (1982)

Virtual reference on a budget : case studies /
Published: (2008)

Reference services.
by: Rowland, Arthur Ray, 1930-
Published: (1964)

Reference service /
by: Davinson, Donald Edward
Published: (1980)

Starting and operating live virtual reference services : a how-to-do-it manual for librarians /
by: Meola, Marc, 1968-
Published: (2002)

The virtual reference desk : creating a reference future /
Published: (2006)

The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /
by: Kovacs, Diane K. (Diane Kaye), 1962-
Published: (2007)

Reference services today : from interview to burnout /
Published: (1987)

Virtual reference service : from competencies to assessment /
Published: (2008)

Introduction to reference work.
by: Hutchins, Margaret, 1884-
Published: (1944)

Practical reference work /
by: Grogan, Denis Joseph
Published: (1979)

Reference services in the 1980s /
Published: (1982)

The effective reference librarian /
by: Thomas, Diana M.
Published: (1981)

The librarian and reference queries : a systematic approach /
by: Jahoda, Gerald, 1925-
Published: (1978)

Reference and information services in the 21st century : an introduction /
by: Cassell, Kay Ann
Published: (2006)