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Service management : the automation of services /

Bibliographic Details
Main Author: Collier, David A., 1947-
Format: Book
Language:English
Published: Reston, Va. : Reston Pub. Co., [1985]
Subjects:
Service industries > Management.
Service industries > Automation.
Service industries > Management > Case studies.
Service industries > Automation > Case studies.
Description
Physical Description:viii, 183 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographies.
ISBN:083596907X (pbk.) :