A consumer's arsenal /

The expert consumer : a complete handbook /
by: Eisenberger, Kenneth
Published: (1977)

The angry buyer's complaint directory /
by: White, Jack M.
Published: (1974)

No access to law : alternatives to the American judicial system /
Published: (1980)

Information and redress, consumer needs and company responses : the case of the personal care industry /
by: Diener, Betty J.
Published: (1975)

A complaint is a gift : using customer feedback as a strategic tool /
by: Barlow, Janelle, 1943-
Published: (1996)

A complaint is a gift : using customer feedback as a strategic tool /
by: Barlow, Janelle, 1943-
Published: (1996)

A complaint is a gift : recovering customer loyalty when things go wrong /
by: Barlow, Janelle, 1943-
Published: (2008)

Managing consumer complaints : responsive business approaches to consumer needs /
Published: (1981)

Consumer response: a snapshot of complaints received : July 21, 2011 through June 30, 2014.
Published: (2014)

133 ways to handle customer complaints /
by: Blanding, Warren
Published: (1979)

Complaint management and channel choice : an analysis of customer perceptions /
by: Garding, Stefan, et al.
Published: (2015)

Complaint management : the heart of CRM /
by: Stauss, Bernd
Published: (2004)

Consumer response : a snapshot of complaints received.
Published: (2012)

FTC releases top 10 consumer complaint categories in 2002.
Published: (2003)

A complaint is a gift : how to learn from critical feedback and recover customer loyalty /
by: Barlow, Janelle, 1943-
Published: (2022)

A complaint is a gift workbook : 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty /
by: Barlow, Janelle, 1943-, et al.
Published: (2023)

Consumer protection guide 1977 /
by: Rosenbloom, Joseph
Published: (1976)

CFPB consumer complaints : U.S. and congressional district data /
by: Cooper, Cheryl R., et al.
Published: (2024)

The consumer interest : dimensions and policy implications /
by: Forbes, J. D. (James D.), 1932-
Published: (1987)

Psychology and consumer affairs /
by: Blum, Milton L., 1912-
Published: (1977)

Quarterly report on informal consumer inquiries and complaints.
Published: (2002)

The purple pages /
by: Feinman, Jeffrey
Published: (1979)

Fair lending report of the Consumer Financial Protection Bureau.
Published: (2012)

Complaints about Canada's new airline passenger rights piling up.
Published: (2019)

Monthly complaint report.
Published: (2015)

Be a smart shopper about consumer complaints /
Published: (1980)

Cómo corregir un error : How to right a wrong.
Published: (2003)

Aviation consumer issues : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Tenth Congress, first session, April 20, 2007.
Published: (2007)

Aviation consumer issues : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Tenth Congress, first session, April 20, 2007.
Published: (2007)

Complaint handling for resident managers /
by: Ellington, C. D.
Published: (1981)

The global woman's impact on e-commerce : confidence and communication clashes with western corporations /
by: Nosiri, Chizoma C.
Published: (2019)

Complaint letters for busy people /
by: Bear, John, 1938-
Published: (1999)

Consumer behavior : concepts and strategies /
by: Berkman, Harold W.
Published: (1978)

Consumer tactics manual : how to get action on your complaints /
by: Dorfman, John
Published: (1980)

Consumer tips : phone and mail order complaints.
Published: (1998)

Managing consumer complaints : responsive business approaches to consumer needs.
Published: (1992)