APA (7th ed.) Citation

Steinberg, J. (1970). Customers don't bite: Selling with confidence. Fairchild Publications.

Chicago Style (17th ed.) Citation

Steinberg, Jules. Customers Don't Bite: Selling with Confidence. New York: Fairchild Publications, 1970.

MLA (9th ed.) Citation

Steinberg, Jules. Customers Don't Bite: Selling with Confidence. Fairchild Publications, 1970.