Design and operation of customer service systems /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM,
[1976]
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| Subjects: |
| Item Description: | Includes index. |
|---|---|
| Physical Description: | vii, 211 pages : illustrations ; 22 cm. |
| Bibliography: | Bibliography: pages 200-203. |
| ISBN: | 0814453910 : |